Support

Getting Started

• Open Trovu on your Apple TV
• Enter your Jellyfin server address (URL or IP)
• Use Quick Connect to authenticate with a pin code, or enter your username and password
• Your library will sync in the background. Browse and play while it loads.

Playback

Trovu plays most formats directly without server transcoding:

• Video: H.264, HEVC, AV1, VP9, MPEG-4
• Containers: MP4, MKV, WebM, MOV, HLS, MPEG-TS
• Audio: AAC, Dolby Digital, Dolby Digital+, DTS, TrueHD
• Subtitles: SRT, ASS, VTT (embedded and external)

If a file isn't playing, check that your Jellyfin server is accessible and the file format is in the supported list above.

Subscription

• Restore purchases: Open Settings in Trovu and select "Restore Purchases"
• Manage subscription: Apple TV Settings > Users & Accounts > your Apple ID > Subscriptions
• Cancel anytime: Subscriptions can be cancelled at any time through Apple TV Settings
• Free tier: All features work up to 1080p with no time limits

Multi-Server

• Add multiple Jellyfin servers from the server management screen in Settings
• View all servers together or filter by server on the home screen
• Search, continue watching, and recently added all work across servers
• Each server maintains its own session and credentials