Privacy Policy

Effective date: March 24, 2026

Trovu ("we", "our", or "the app") is a Jellyfin client for Apple TV. We are committed to protecting your privacy. This policy explains what data the app collects, how it is used, and your rights.

1. Data We Collect

Trovu is designed with a privacy-first approach. We collect as little data as possible.

1.1 Data Stored Locally on Your Device

The following data is stored only on your Apple TV and is never transmitted to us:

• Jellyfin server addresses that you enter during setup
• Authentication credentials (stored securely in the Apple Keychain)
• Library data (movie, series, and episode metadata synced from your Jellyfin servers)
• Cached images (posters, backdrops, and cast photos from your servers)
• App preferences (playback settings, sort preferences, selected libraries)
• Playback progress (reported back to your Jellyfin server for continue watching)

1.2 Data Shared with Third Parties

RevenueCat (subscription management): When you purchase or restore a Trovu Pro subscription, the app communicates with RevenueCat to process the transaction. RevenueCat receives an anonymous device identifier and purchase receipt data from Apple. RevenueCat does not receive your name, email, Jellyfin server addresses, or any information about your media library. For more information, see RevenueCat's Privacy Policy.

Your Jellyfin servers: The app communicates directly with Jellyfin servers that you configure. All data exchanged (library metadata, playback progress, authentication tokens) goes directly between your Apple TV and your servers. We have no access to this data.

TheTVDB: When you view cast or series details, the app may fetch supplementary metadata (actor biographies, photos) from TheTVDB's API through our proxy server. These requests contain only the TVDB content identifier (not your personal information or Jellyfin data).

2. Data We Do Not Collect

• We do not collect analytics or usage data
• We do not track your viewing habits
• We do not collect personal information (name, email, location)
• We do not use advertising or ad tracking
• We do not share data with advertisers
• We do not have access to your Jellyfin server credentials or library contents

3. Apple's Data Collection

Apple may collect certain data related to your use of apps downloaded from the App Store, including crash reports and subscription billing. This data is governed by Apple's Privacy Policy.

4. Data Retention

All app data stored on your Apple TV can be deleted at any time by clearing the app's caches in Settings or by deleting the app. Subscription data managed by RevenueCat is retained according to their data retention policies and can be deleted by contacting them.

5. Children's Privacy

Trovu is not directed at children under the age of 13. We do not knowingly collect personal information from children. The app connects to user-owned Jellyfin servers, and any content restrictions should be managed through Jellyfin's built-in parental controls.

6. Security

Authentication credentials are stored using Apple's Keychain Services, which provides hardware-backed encryption on Apple TV. All communication with your Jellyfin servers uses the connection protocol (HTTP or HTTPS) that you configure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. Continued use of the app after changes constitutes acceptance of the revised policy.

8. Contact

If you have questions about this Privacy Policy, contact us at support@trovuplayer.com.